Glidebyte

Apps for Zendesk Support

Glidebyte makes small, focused apps for business tools. It is run by James Clark, a sole trader based in the UK.

Ticket Deletion Manager

An app for Zendesk Support that finds old or unwanted tickets by rule and deletes them, with a preview before anything is deleted. You choose which tickets match, whether deletion is soft or permanent, and whether a rule runs by hand or on a schedule.

• Preview the exact tickets before you approve a deletion
• Scheduled rules that run on their own after you approve them
• A record of every run, showing who approved it
• Only ticket IDs are stored, never ticket contents

The app is sold per Zendesk account through the Zendesk Marketplace, at $30 per month for any number of agents, with a free trial. Billing and cancellation go through the Marketplace.

Contact and policies

Questions and support: support@glidebyte.co.uk. Read our Privacy Policy and Terms of Service, which include our refund terms.